Privacy Policy

Last Updated: June 30, 2026

Welcome to Echozer.

Echozer is a Shopify app brand operated by Bug Finder. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or any of our Shopify apps.

This Privacy Policy applies to:

By using our website or apps, you agree to the practices described in this Privacy Policy.

Who We Are

Echozer develops Shopify apps that help merchants improve their online stores and increase sales.

Our apps are operated by Bug Finder.

Website: https://echozer.com

Email: hello@echozer.com

USA Office

1209 Mountain Rd NE Ste R
Albuquerque, NM 87110
United States

Bangladesh Headquarters

House#01, Road#14, Sector#11
Uttara, Dhaka
Bangladesh

Bangladesh Office

House#2238/2
Dokkhin Munshipara
Dinajpur
Bangladesh

Information We Collect

To provide our services, we collect only the information necessary to operate our apps.

Depending on the app you install, we may access:

  • Store information

  • Products

  • Product variants

  • Collections

  • Inventory

  • Themes

  • Store files

  • Store settings related to our apps

  • Billing information provided by Shopify

  • Usage and diagnostic data

We do not collect or store your customers’ personal information unless it is required to provide a specific feature.

Information We Receive from Shopify

When you install one of our Shopify apps, Shopify securely shares certain information with us through its APIs.

This information may include:

  • Store name

  • Store URL

  • Merchant email

  • Store configuration

  • Products and variants

  • Collections

  • Inventory data

  • Theme information

  • Files required for app functionality

  • App installation status

We only request the permissions needed for our apps to function properly.

How We Use Your Information

We use your information to:

  • Provide our services

  • Configure and operate our apps

  • Display product swatches and variant images

  • Create bundle offers and quantity breaks

  • Improve app performance

  • Troubleshoot technical issues

  • Respond to support requests

  • Prevent fraud and abuse

  • Meet legal obligations

  • Improve our products and user experience

We never sell your personal information.

Analytics and Tracking

We use analytics and marketing tools to understand how visitors use our website and to improve our services.

These tools may include:

  • Google Analytics

  • Google Ads

  • Microsoft Clarity

  • Meta Pixel

  • Mixpanel

  • PostHog

  • Hotjar

These services may collect information such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Session duration

  • Clicks and interactions

  • Referring websites

These tools help us improve our website, marketing, and user experience.

Cookies

Our website uses cookies and similar technologies.

Cookies help us:

  • Keep the website working properly

  • Remember your preferences

  • Measure website traffic

  • Improve performance

  • Deliver relevant marketing

You can manage or disable cookies through your browser settings.

Some website features may not work correctly if cookies are disabled.

How We Share Information

We do not sell your information.

We may share information only when necessary with trusted service providers that help us operate our business, such as:

  • Shopify

  • Analytics providers

  • Customer support platforms

  • Payment providers

  • Cloud hosting providers

  • Security providers

These providers may process information only for the services they perform on our behalf.

We may also disclose information when required by law.

Data Security

Protecting your information is important to us.

We use reasonable administrative, technical, and organizational safeguards to protect your data from unauthorized access, misuse, loss, or disclosure.

While no online service can guarantee absolute security, we continuously work to protect the information entrusted to us.

Data Retention

We keep your information only as long as necessary to provide our services.

If you uninstall one of our Shopify apps, we permanently delete your store data within 24 hours, unless we are legally required to keep certain information for a longer period.

Your Rights

Depending on where you live, you may have the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Request a copy of your information

  • Withdraw consent where applicable

  • File a complaint with your local data protection authority

To exercise these rights, please contact us at hello@echozer.com.

GDPR Compliance

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your information in accordance with the General Data Protection Regulation (GDPR).

We process personal information only when we have a valid legal basis, including:

  • Providing our services

  • Fulfilling contractual obligations

  • Meeting legal requirements

  • Pursuing legitimate business interests

  • Your consent, where required

CCPA Compliance

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Knowing what information we collect

  • Requesting deletion of your information

  • Requesting access to your information

  • Not being discriminated against for exercising your privacy rights

Echozer does not sell personal information.

Shopify Merchant Data

Our apps access Shopify store data only to provide their intended functionality.

We access only the permissions approved during app installation.

We do not use merchant data for advertising or unrelated purposes.

We follow Shopify’s API terms and data protection requirements.

Third-Party Services

Our website and apps may use trusted third-party providers to operate our business.

These providers may include:

  • Shopify

  • Google

  • Microsoft

  • Meta

  • Mixpanel

  • PostHog

  • Hotjar

  • Crisp

  • Tidio

Each provider has its own privacy practices.

International Data Transfers

Because we serve merchants around the world, your information may be processed in countries other than your own.

When transferring information internationally, we take appropriate measures to protect your data in accordance with applicable privacy laws.

Children’s Privacy

Our services are designed for businesses and Shopify merchants.

They are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make significant changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Echozer
Operated by Bug Finder

Website: https://echozer.com

Email: hello@echozer.com

We will respond to privacy-related requests as quickly as possible.

Helping Shopify merchants grow with modern apps built for better conversions, product experiences, and long-term store success.

About

© 2026 Echozer . All Rights Reserved.